• The power of language in sales and negotiations
• The vocabulary of successful commercial agents
• The words and phrases to get people to business
• Million dollar responses to objections
• Words to avoid, even remove from your vocabulary
• Cool tool to keep conversations on track
• Powerful questions to determine prospect motivation level
• Effective way to discuss value and pricing with sellers
• Words that encourage written negotiations, improving results
• Get counter offers accepted by discussing them properly
• Discussions and responses that keep prospects motivated

• Communication enticing people to be receptive to counters
• Discussions to get prospects to ask how they can work with you
• Two lines so prospects know you're the right agent immediately
• Example opening statements to power calls to prospects
• Number one question you should never ask a property owner
• How to improve cooperation & compensation from agents
• Best method to discuss with a buyer or tenant to pay your fee
• How to ask if you are talking to the decision maker, that does not insult

Principal Confidentiality Agreement 
Contract Timeline Letter
Receipt for Deliverables